We'll do our best to make sure you like the result, but it's worth clarifying:
For UGC videos:
If you order under the Standard Plan, edits are not included. The video will be created based on your specifications and must meet the agreed-upon requirements. Adjustments will be made if the final video does not align with these specifications. However, no further changes can be made once the video meets the agreed-upon requirements.
If you choose the Premium Plan, this includes additional services or post-production and allows for up to 2 revisions. If the final video does not meet your expectations, you can request up to 2 edits. Discuss your editing needs and specifics during the planning phase to ensure your requirements are clearly understood.
For influencer integrations:
We care about our customers and actors, so we create the terms of reference for the video on an individual basis
The terms of reference can be modified up to 2 times.
If you find that the blogger our manager has selected is not to your liking, we can replace them and continue working with a new author, provided they meet the parameters. Your satisfaction is our priority.